Frequently Asked Questions

Archive 2023-2024

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment

Students with a Qualifying Life Event

Opt-Out/Waive

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Spring 23-24 waiver deadline ended 02/06/2024. The online waiver system can no longer accept new waiver request.

Enhanced Products

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachussets  01115
1 (877) 657-5030
Wellfleet Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected