Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

All Students Annual - 04/26/24 - 09/02/2024

PA Students Annual - 04/15/24 - 06/17/2024

 

Online Enrollment

Online Enrollment Guide

Students with a Qualifying Life Event

Opt-Out/Waive

The Spring 24-25 waiver deadline ended 02/06/2025. The online waiver system can no longer accept new waiver request.

Enhanced Products

Optional Dental Plan

Optional Dental Plan for All Austin College Students. Offered in partnership with Guardian Dental

Optional Vision Plan

Optional Vision Plan for Students NOT enrolled in Austin College's Student Health Plan. Offered in partnership with VSP

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachussets  01115
1 (877) 657-5030
Wellfleet Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected